Frequently Asked Questions
If you have questions, we will search for the answers!!
Q: Can I purchase a product without having a Paypal account?
A: YES! You do not need to have a Paypal account to make purchases. Paypal does offer to check out as a "guest" once you have selected it as your payment method. We are looking into integrating with another credit merchant soon, maybe Stripe? We will keep you updated with any new information.
Q : When I click on the style of product I like, the box highlights red/orange and the photo does not change. What’s going on?
A: The particular style of product being selected is sold out. We are unable to configure the particular style of product without interfering with the product’s SKU and other information in whole. This is why you the photo will not change, while responding to being clicked on
Q: I see "*Custom*" all over the store, what does this exactly mean?
A: When you see the tag *Custom*, this means the design is created 100% by the Rainbeau Threads team and will not be found anywhere else online (Yes, that includes Amazon!). These pieces of apparel or accessories are also handmade.
Q: Where do your products ship from?
A: We having shipping and manufacturers in the US and outside of the country. Just as in ALL of Nike apparel is manufactured outside of the US, and Adidas is based out of Germany. We created partnerships that allow us to exercise our pieces of art on different products. The products in our store are made, shipped, and manufactured here in the US and across the sea, depending on the product itself.
Q: Where is your company based out of, where are these beautiful designs being created?
A: We are located and based out of the beautiful and sunny Jacksonville Beach, Florida.
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